Shinkansen ticket help
Where should you book—and how will you board the Shinkansen?
Use the official booking service that supports your journey.
After booking, follow that reservation’s QR, linked IC card or paper-ticket instructions—an IC card balance alone does not pay for a Shinkansen booking.
Check your bookingStart with your booking
Have you already booked the Shinkansen ticket?
Choose one answer. The next question appears only when it changes what you need to do.
Which journey type are you booking?
Which service holds the reservation?
What will each traveler use at the gate?
What will each traveler use at the gate?
Does any bag measure 160–250 cm when length, width and height are added?
- Official channel
- How to enter
- What each traveler carries
- What to keep
Reviewed Aug 19, 2026. Booking products and boarding rules can change; confirm the selected official page before travel.